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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rafaela Santiago

November 12, 2024

5  out of  5
rating by Rafaela Santiago
"I was very pleased with Sharon Gilliam. She was very helpful with information I needed to know. Also would like to mention that her colleagues are also fantastic. 👍"
We responded:
"Thank you, Rafaela! I'm glad Sharon was able to provide the information you needed. It's wonderful to know that you also found our team fantastic. We appreciate your positive feedback and are here for any further assistance you may need. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Joe F.

October 8, 2024

5  out of  5
rating by Joe F.
"I had an opportunity to speak with Lonnie Valdez earlier today about changes to my current auto insurance policy. Lonnie was patient, knowledgeable, friendly and professional. She answered all my questions and addressed my concerns, one by one. Lonnie is probably one of the best agents I've spoken with at State Farm. Even though I got a rate increase, she was able to help me manage some other insurance products which helped me minimize the impact of the rate increase. After speaking with her, I was aware of the changes that impacted my policy and felt that my insurance needs were in good hands. Agents like Lonnie is a big reason why I always want to stay with State Farm. At the end of our conversation, I informed her that I believe her concern and assistance to me should be a model that all other agents should follow. Thanks again to Lonnie for helping me today.!"
We responded:
"Joe, thank you for sharing your experience with Lonnie. I'm glad to hear she was able to assist you with your auto insurance policy changes and address your concerns so effectively. It's wonderful to know that her patience, knowledge, and professionalism made a positive impact on your experience. We are grateful to have her as part of our team, and your feedback truly reinforces the high standards we strive for. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Renee Batiancela

September 27, 2024

5  out of  5
rating by Renee Batiancela
"I would like to share my experience with State Farm especially Pamela Almonte. She has been so helpful and kind with getting me the best price for homeowners insurance. I have called all over and State Farm was definitely the best. The staff is also so nice you cannot go wrong."
We responded:
"Thank you, Renee, for sharing your experience with us! We're glad Pamela was able to assist you in finding the best price for your homeowners insurance. Our team takes pride in providing helpful and kind service, and it's wonderful to know you felt that way. If you ever need further assistance, we're here to help! - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Steven Gelber

September 6, 2024

5  out of  5
rating by Steven Gelber
"Chi Thang is a legend!! Professional and a life saver"
We responded:
"Steven, thank you for your fantastic review! I'm glad to hear that Chi provided professional and life-saving service. We appreciate your feedback and are here for any future needs. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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radiX

August 30, 2024

5  out of  5
rating by radiX
"This is Rodion. My agent was Chi, he is a great guy who gave the best service ever. He was very patient and I can tell he loves what he does. When I talked to him for the second time he was sick, which showed how loyal he is to his job and cutomers. Thanks for providing such excellent service!!!(HE DESERVES A RAISE)"
We responded:
"Rodion, thank you for your wonderful review! I'm glad to hear that Chi provided you with such excellent service. His dedication and patience are truly commendable, and it's great to know he made a positive impact on your experience. We appreciate your feedback and look forward to assisting you with any future needs. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Julianna DiPinto

August 20, 2024

5  out of  5
rating by Julianna DiPinto
"I am in the process of moving into a new apartment which typically can be quite a stressful experience! My new apartment asks that each new tenant obtain renter's insurance before moving in, therefore I contacted State Farm for the first time. I have been working with Leidy who is lovely and very professional. The process of setting up renter's insurance has been such a breeze and also an affordable experience as well. Hopefully I'll never have to use the insurance, but just in case it is really nice to know I have Leidy and her team to work with for support!"
We responded:
"Julianna, thank you for your wonderful review. I'm glad to hear that Leidy was able to make the process of setting up renter's insurance smooth and affordable for you. Moving can indeed be stressful, and it's great to know that our team could assist you during this time. If you have any future needs or questions, don't hesitate to reach out. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Tina

August 1, 2024

5  out of  5
rating by Tina
"Our agent was Chi, and he was very patient and helpful with us as we had a lot of questions. He went out of his way to make sure we got the best possible deal."
We responded:
"Hi Tina, thanks a lot for your awesome review! I'm so glad Chi could assist you and answer all your questions. We always aim to provide the best deals and service. If you need anything else, feel free to reach out! - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Caroline Agosto

July 27, 2024

5  out of  5
rating by Caroline Agosto
"Fantastic customer service! Sal was very knowledgeable and prompt with assisting my family. I highly recommend him!!"
We responded:
"Hi Caroline! Thanks a lot for your wonderful review! I'm really happy to hear that Sal provided fantastic customer service and was able to assist your family promptly. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Shalena Carlos

July 24, 2024

5  out of  5
rating by Shalena Carlos
"I usually do not give out 5-star reviews because I always believe there is room for improvement, however, Alexis Brown of Staten Island State Farm went above and beyond exceptional customer service, restoring my faith in customer service! Something her ex-coworker, Thomas, almost destroyed. I am so appreciative that she chose to reach out to her superiors to help me instead of dismissing me. I would be so lucky if ever I had an issue and she was the one to help me out. Financial woes are attacking all of us in one way or another and she was very helpful in working with me to keep my insurance. Thank you, Ms. Brown, and kudos to State Farm for having employed her!"
We responded:
"Hey Shalena, thank you so much for your kind words! I'm really glad Alexis was able to provide you with exceptional service and restore your faith in customer service. We appreciate your feedback and are grateful to have Alexis on our team. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Leah Indig

July 11, 2024

5  out of  5
rating by Leah Indig
"Sharon has been providing exceptional customer service and executes all tasks promptly. We have been a client of Larissa Buerano - State Farm Insurance agent for many years and recommend them highly. Thank you for servicing all our insurance needs."
We responded:
"Thank you, Leah, for your glowing review! I'm ecstatic to hear that Sharon provided exceptional customer service and promptly handled all your insurance needs. We are grateful for your recommendation and for being a long-time client. Please feel free to reach out for any future insurance needs or questions. Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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The Flower Project, NYC

June 28, 2024

5  out of  5
rating by The Flower Project, NYC
"If you're ever looking for quality insurance service-- this is it. There aren't enough words to express our gratitude to the insurance agents at State Farm-- they are speedy, communicative and above all else offer quality service that is just priceless! We work with Sharon Gillman and she is top notch, always gets us our insurance right away and with ease. If there's ever a problem, Sharon works quickly to resolve it and we can always count on her."
We responded:
"Thank you for your glowing review! We are thrilled to hear that Sharon provided you with speedy and top-notch service. We are pleased to know that she resolved any issues quickly and efficiently. If you ever need assistance in the future, our office is here for you! - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Kathy p

February 26, 2024

5  out of  5
rating by Kathy p
"Amazing experience!!! Thank you!"
We responded:
"We love seeing five-stars, Kathy! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Jodi Cotroneo

January 29, 2024

5  out of  5
rating by Jodi Cotroneo
"I can’t say enough about RICHY!! He helped with all my insurance needs and answered all my questions promptly and efficiently. A++ service!! Highly recommend!"
We responded:
"Jodi, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Richy cares a lot about our customers."
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Emily McMahon

January 4, 2024

5  out of  5
rating by Emily McMahon
"As a first time buyer of a condominium, my family and I were unfamiliar with the process and coverage options. Leidy patiently listened to and addressed our concerns. She provided clear explanations."
We responded:
"Emily, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Leidy cares a lot about our customers."
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Alva BL

December 21, 2023

5  out of  5
rating by Alva BL
"Excelente atención"
We responded:
"¡Gracias! Apreciamos su confianza depositada en nosotros para ayudarle a proteger lo más importante."
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Lisa

October 20, 2023

5  out of  5
rating by Lisa
"Best insurance agent Thank you"
We responded:
"Sadek, thank you for your review about our insurance services. We appreciate your trust in us."
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Maria Delgado

October 17, 2023

1  out of  5
rating by Maria Delgado
"feel really disappointed and unsatisfaction with this special office try to get everything up to date with my insurance policy I gave them everything they need and this people didn't do their work they acting like they don't care about my safe.since Mr. Harry wasn't there not more that office is a disaster"
We responded:
"Hi, Maria. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
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Katherine Simmons

July 14, 2023

5  out of  5
rating by Katherine Simmons
"When I walked into the agency Katherine Almonte greeted me immediately it was my first time purchasing insurance for a vehicle Katherine was so encouraging and informative about how this insurance stuff works after hearing her give me information I felt so confident of what I was doing and the other young lady that was there was very serving she brought me out a cup of coffee that was so amazing made from the heart this agency was the best I recommend it to all my friends and family. State Farm Agency the staff in there made me feel so happy about purchasing my first vehicle it was so much fun Thank You again State Farm Cares."
We responded:
"We are overjoyed to receive your heartfelt feedback, Kathy! Katherine immediate greeting and informative guidance during your first vehicle insurance purchase demonstrate our commitment to exceptional service. We greatly appreciate your recommendation to friends and family, and we are thrilled to have made your first vehicle purchase experience enjoyable. Thank you for choosing Larissa Buerano State Farm, where customer satisfaction is our priority."
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Maria Adimando

July 4, 2023

5  out of  5
rating by Maria Adimando
"Amazing staff, you call they answer all your questions,if you call for one person and their not available either someone will get on phone to help you or call back, they always do. Pleasant people."
We responded:
"Maria, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Walter X Lizbeth

July 3, 2023

5  out of  5
rating by Walter X Lizbeth
"The best office on Staten Island, ive had Insurance with them for a year and they are wonderful! Come check them out!"
We responded:
"Walter, we appreciate your kind words and are honored you consider us to be the top agency on Staten Island. Thank you for your continued support and recommendation to others!"
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CD nexgen

June 27, 2023

5  out of  5
rating by CD nexgen
"Helpful and knowledgeable staff made for a effective visit"
We responded:
"Thank you for the wonderful review! We greatly value your recognition of our team’s commitment to delivering outstanding service."
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Jon Henry Quinones

May 27, 2023

5  out of  5
rating by Jon Henry Quinones
"The best"
We responded:
"Thank you for the positive review, Jon!! Our office greatly appreciates you!"
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Lindsey Hitchcock

May 9, 2023

5  out of  5
rating by Lindsey Hitchcock
"Leidy let me know that their systems were down this morning but she still was able to help me get a car insurance policy paid and set up for us to be able to pick up our new car this Saturday. This agent did a great job for us. Thank you"
We responded:
"Thanks for the kind words, Lindsey! We’re happy to hear Leidy was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Giavanna Indellicati

April 4, 2023

5  out of  5
rating by Giavanna Indellicati
"I am so happy I switched from geico to State Farm! Sal provided me with great coverage and a great price! His professionalism is unmatched! I highly recommend this office, everyone is so nice too!"
We responded:
"Giavanna, thank you for taking the time to share your experience with our office! Sal is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
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Richie DeJesus

March 2, 2023

5  out of  5
rating by Richie DeJesus
"I called and spoke to Katherine about getting a new policy- she took some info and responded quickly with my new policy with everything that i needed at the right price. She was very professional and friendly and on point- I recommend this spot to all - ask for Katherine -"
We responded:
"Richie, Thank you for taking the time to share your experience with our team. We strive to provide excellent customer service and great Insurance!"