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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Cipriano

February 17, 2025

5  out of  5
rating by Christopher Cipriano
"Bianca was really helpful at helping me get setup with my car insurance! Highly recommend the new dorp office!"
We responded:
"Thank you, Christopher! I'm happy to hear that Bianca was able to assist you with setting up your insurance. We appreciate your recommendation of our New Dorp office. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Luis Adams

February 14, 2025

5  out of  5
rating by Luis Adams
"Absolutely the Best!"
We responded:
"Thank you, Luis, for your fantastic feedback! I'm happy to know you had such a positive experience with our office. If you ever have any questions or need assistance, we're here to help!"
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Michael Gisonda

February 14, 2025

5  out of  5
rating by Michael Gisonda
"I call them to get some changes to my home owners policy done. They quickly made the changes and got everything done for me. No muss, no fuss. Would highly recommend them."
We responded:
"Thank you, Michael, for your wonderful feedback! I'm happy to hear that we could assist you promptly with your policy changes. Your recommendation means a lot to us. If you need further assistance or have any questions, please don't hesitate to reach out."
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Lorraine Wolven

February 5, 2025

5  out of  5
rating by Lorraine Wolven
"I have been a client of state farm for many years. I felt it necessary to write this review for Bianca. She is a highly professional kind and caring person who has not only helped me through my hardship with her empathy and compassion, but has tried to help me in every way possible with my insurance. I have spoken with many of your representatives in the past none of which have come close to her compassion and dedication to getting the job done. Bianca I THANK YOU again for all your help!"
We responded:
"Thank you, Lorraine, for sharing your experience! I'm truly happy to hear about the exceptional service Bianca provided. Her empathy and dedication are indeed remarkable, and it's wonderful to know she made such a positive impact during your hardship. We appreciate your loyalty over the years, and we're here to assist with any future needs or questions."
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Sabrina Shively

January 28, 2025

5  out of  5
rating by Sabrina Shively
"I had the pleasure of speaking with Sabrina, and I cannot express enough how wonderful she was. She took the time to listen to my concerns and worked diligently to resolve my issues. Sabrina went above and beyond by not only addressing my immediate needs but also providing me with valuable information that gave me peace of mind. Her professionalism, kindness, and dedication to ensuring I was taken care of truly stood out. She made what could have been a stressful situation much easier, and I deeply appreciate her help. I hope her manager knows what an asset she is to the team. Thank you, Sabrina, for your exceptional service!"
We responded:
"Thank you so much for sharing your experience with Sabrina! I'm delighted to hear how she took the time to listen and address your concerns, putting your mind at ease Her dedication and professionalism are truly valued, and I'll make sure to pass along your kind words to her. If you have any more questions or need further assistance, please feel free to reach out to our office. We're here to help!"
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Thomas Pierno

January 13, 2025

5  out of  5
rating by Thomas Pierno
"I have been using this office for years, and never had a problem. Just added another car to my policy and Lilli was very helpful with the process!"
We responded:
"Thank you, Thomas, for your continued support over the years! I'm delighted to hear that our office was able to assist you smoothly with your policy. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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SHUMAILA

January 9, 2025

5  out of  5
rating by SHUMAILA
"Bianca Jaramillo is exceptional in customer service. I received a call from her, and I never thought I would switch my policy. Most of us tend to stick with one policy for a long time, but the way she helped and provided great quotes made all the difference. Customer service is so important these days. Many companies offer insurance but later have very rude customer care. Even after I got my policy, Bianca remained patient, not rushed, and explained everything clearly. I have a big family and friends at school who are dealing with bad insurance companies, and I’ve referred them to her. Even my brother, who has been handling our family’s insurance needs for years, was impressed by her professionalism, knowledge, and outstanding customer care. Thank you so much, Bianca Jaramillo, for making the process of switching my vehicle insurance so smooth. Thanks to you, we’re now loyal State Farm customers for the long term!"
We responded:
"Thank you, Shumaila, for sharing your experience! I'm delighted to know that Bianca provided such exceptional service and made the process of switching your insurance smooth. It's wonderful to hear that her professionalism and knowledge impressed not only you but also your family and friends. We truly appreciate your referrals and are grateful to have you as a loyal State Farm customer. If you have any questions or need further assistance, feel free to reach out to our office anytime."
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JVLogistics

December 20, 2024

5  out of  5
rating by JVLogistics
"Richie and Sharon were a wonderful help. You’re always there to answer my calls and help with any questions I have. Great team"
We responded:
"Thank you for your kind words! I'm glad to hear that Richie and Sharon were able to assist you effectively. Our team is always here to support you with any questions or needs you may have. Don't hesitate to reach out anytime!"
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CJ Agosto

December 20, 2024

5  out of  5
rating by CJ Agosto
"Prompt, accurate service from both Alexis and Sal. Highly recommend this New Dorp office!!"
We responded:
"Thank you, CJ, for your wonderful feedback! I'm glad to hear that Alexis and Sal provided you with prompt and accurate service. Your recommendation of our New Dorp office means a lot to us. If you ever have any questions or need further assistance, feel free to reach out!"
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mark purcell

December 17, 2024

5  out of  5
rating by mark purcell
"Larissa Buerano was efficient, timely, well familiar with the subject and professional"
We responded:
"Thank you, Mark, for your wonderful feedback! I'm glad to know that you found the service efficient and professional. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Alexis Pulice

December 6, 2024

5  out of  5
rating by Alexis Pulice
"Sabrina H was extremely attentive and helpful when I was handling an issue with my car insurance! Highly recommend!"
We responded:
"Alexis, thank you for your wonderful feedback! I'm happy Sabrina was able to assist you with your insurance issue. We appreciate your recommendation and are always here to help with any future needs!"
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Alyssa Longo

December 5, 2024

5  out of  5
rating by Alyssa Longo
"Larissa Buerano’s State Farm Agency is the best around! The staff has gone above and beyond addressing my insurance needs. Insurance is not the only thing they care about. They really care about your well being which makes all the difference! It is very comforting to know that they always have your best interest at heart. They truly are a “Good Neighbor!”"
We responded:
"Alyssa, thank you so much for your wonderful review! I'm glad to know that our team has been able to address your insurance needs and make you feel cared for. It's truly rewarding to hear that our commitment to your well-being has made a difference. We always strive to have our customers' best interests at heart. If you ever need anything in the future, don't hesitate to reach out. We're here for you!"
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Funlola A

November 21, 2024

5  out of  5
rating by Funlola A
"Wish I could give more than 5 stars, Bianca patiently walked me through my first car insurance purchase, answered all my questions, and I'm very happy with the whole process and purchase. Highly recommend!"
We responded:
"Thank you, Funlola! I'm so glad to hear that Bianca was able to assist you with your first car insurance purchase. It's wonderful to know that she answered all your questions and made the process smooth for you. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Matthew Dreisch

November 20, 2024

5  out of  5
rating by Matthew Dreisch
"Leidy was very nice. Explained things very simply and was easy to understand. I Saved money combining some policy's and switching from geico to them. Well worth it"
We responded:
"Leidy is indeed a valuable member of our team, and I'm glad she could assist you so effectively! It's wonderful to know that you found her explanations clear and that you were able to save money by combining policies and switching from Geico. We appreciate your trust in us and are always here for any future needs or questions you might have. Thank you for your positive feedback, Matthew! - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Daniel Villamar

November 20, 2024

5  out of  5
rating by Daniel Villamar
"Great service..I won't look nowhere else..thank you leidy"
We responded:
"Thank you, Daniel! We're glad you had a great experience with our service. Leidy is a valuable member of our team, and we're grateful for your kind words. If you need anything in the future, don't hesitate to reach out. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Miguel Angel

November 20, 2024

5  out of  5
rating by Miguel Angel
"Muy buena comunicacion y diligente.!"
We responded:
"Miguel Angel, muchas gracias por tu comentario positivo. Me alegra saber que encontraste nuestra comunicación efectiva y nuestro servicio diligente. Estamos aquí para ayudarte con cualquier necesidad futura. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Rafaela Santiago

November 12, 2024

5  out of  5
rating by Rafaela Santiago
"I was very pleased with Sharon Gilliam. She was very helpful with information I needed to know. Also would like to mention that her colleagues are also fantastic. 👍"
We responded:
"Thank you, Rafaela! I'm glad Sharon was able to provide the information you needed. It's wonderful to know that you also found our team fantastic. We appreciate your positive feedback and are here for any further assistance you may need. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Joe F.

October 8, 2024

5  out of  5
rating by Joe F.
"I had an opportunity to speak with Lonnie Valdez earlier today about changes to my current auto insurance policy. Lonnie was patient, knowledgeable, friendly and professional. She answered all my questions and addressed my concerns, one by one. Lonnie is probably one of the best agents I've spoken with at State Farm. Even though I got a rate increase, she was able to help me manage some other insurance products which helped me minimize the impact of the rate increase. After speaking with her, I was aware of the changes that impacted my policy and felt that my insurance needs were in good hands. Agents like Lonnie is a big reason why I always want to stay with State Farm. At the end of our conversation, I informed her that I believe her concern and assistance to me should be a model that all other agents should follow. Thanks again to Lonnie for helping me today.!"
We responded:
"Joe, thank you for sharing your experience with Lonnie. I'm glad to hear she was able to assist you with your auto insurance policy changes and address your concerns so effectively. It's wonderful to know that her patience, knowledge, and professionalism made a positive impact on your experience. We are grateful to have her as part of our team, and your feedback truly reinforces the high standards we strive for. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Renee Batiancela

September 27, 2024

5  out of  5
rating by Renee Batiancela
"I would like to share my experience with State Farm especially Pamela Almonte. She has been so helpful and kind with getting me the best price for homeowners insurance. I have called all over and State Farm was definitely the best. The staff is also so nice you cannot go wrong."
We responded:
"Thank you, Renee, for sharing your experience with us! We're glad Pamela was able to assist you in finding the best price for your homeowners insurance. Our team takes pride in providing helpful and kind service, and it's wonderful to know you felt that way. If you ever need further assistance, we're here to help! - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Steven Gelber

September 6, 2024

5  out of  5
rating by Steven Gelber
"Chi Thang is a legend!! Professional and a life saver"
We responded:
"Steven, thank you for your fantastic review! I'm glad to hear that Chi provided professional and life-saving service. We appreciate your feedback and are here for any future needs. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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radiX

August 30, 2024

5  out of  5
rating by radiX
"This is Rodion. My agent was Chi, he is a great guy who gave the best service ever. He was very patient and I can tell he loves what he does. When I talked to him for the second time he was sick, which showed how loyal he is to his job and cutomers. Thanks for providing such excellent service!!!(HE DESERVES A RAISE)"
We responded:
"Rodion, thank you for your wonderful review! I'm glad to hear that Chi provided you with such excellent service. His dedication and patience are truly commendable, and it's great to know he made a positive impact on your experience. We appreciate your feedback and look forward to assisting you with any future needs. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Julianna DiPinto

August 20, 2024

5  out of  5
rating by Julianna DiPinto
"I am in the process of moving into a new apartment which typically can be quite a stressful experience! My new apartment asks that each new tenant obtain renter's insurance before moving in, therefore I contacted State Farm for the first time. I have been working with Leidy who is lovely and very professional. The process of setting up renter's insurance has been such a breeze and also an affordable experience as well. Hopefully I'll never have to use the insurance, but just in case it is really nice to know I have Leidy and her team to work with for support!"
We responded:
"Julianna, thank you for your wonderful review. I'm glad to hear that Leidy was able to make the process of setting up renter's insurance smooth and affordable for you. Moving can indeed be stressful, and it's great to know that our team could assist you during this time. If you have any future needs or questions, don't hesitate to reach out. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Tina

August 1, 2024

5  out of  5
rating by Tina
"Our agent was Chi, and he was very patient and helpful with us as we had a lot of questions. He went out of his way to make sure we got the best possible deal."
We responded:
"Hi Tina, thanks a lot for your awesome review! I'm so glad Chi could assist you and answer all your questions. We always aim to provide the best deals and service. If you need anything else, feel free to reach out! - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Caroline Agosto

July 27, 2024

5  out of  5
rating by Caroline Agosto
"Fantastic customer service! Sal was very knowledgeable and prompt with assisting my family. I highly recommend him!!"
We responded:
"Hi Caroline! Thanks a lot for your wonderful review! I'm really happy to hear that Sal provided fantastic customer service and was able to assist your family promptly. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out. - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"
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Shalena Carlos

July 24, 2024

5  out of  5
rating by Shalena Carlos
"I usually do not give out 5-star reviews because I always believe there is room for improvement, however, Alexis Brown of Staten Island State Farm went above and beyond exceptional customer service, restoring my faith in customer service! Something her ex-coworker, Thomas, almost destroyed. I am so appreciative that she chose to reach out to her superiors to help me instead of dismissing me. I would be so lucky if ever I had an issue and she was the one to help me out. Financial woes are attacking all of us in one way or another and she was very helpful in working with me to keep my insurance. Thank you, Ms. Brown, and kudos to State Farm for having employed her!"
We responded:
"Hey Shalena, thank you so much for your kind words! I'm really glad Alexis was able to provide you with exceptional service and restore your faith in customer service. We appreciate your feedback and are grateful to have Alexis on our team. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! - Larissa Buerano - State Farm Insurance Agent, Staten Island, NY"